Terms of service

Welcome to Silk care
Thank you for visiting our store. By accessing or purchasing from our website, you agree to the following terms and conditions:

1. General

This website is operated by Silk Care. By using our services, you agree to comply with these Terms of Service.

2. Products & Orders

  • All products are described and displayed as accurately as possible.

  • We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

3. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).

  • Payments must be made through the secure payment methods available at checkout.

4. Shipping

  • Orders are usually processed and shipped within 3-5 business days.

  • Delivery times may vary depending on your location.

  • We are not responsible for delays caused by courier services.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery (product must be unused and in original packaging).

  • Refunds will be processed to the original payment method.

  • For hygiene reasons, perfumes and intimate wear are not eligible for returns.

6. Customer Responsibilities

  • You agree to provide accurate information when placing an order.

  • Misuse of our website or fraudulent activity will result in order cancellation.

7. Intellectual Property

All logos, images, and content belong to Silk Care and may not be used without permission.

8. Limitation of Liability

We are not responsible for indirect damages, courier delays, or losses beyond our control.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page.